9-1-1 Dispatcher Helps Deliver Baby On Highway - FOX 29 News Philadelphia | WTXF-TV

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9-1-1 Dispatcher Helps Deliver Baby On Highway

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9-1-1 dispatchers hear all sorts of calls on a daily basis, but one operator had a special experience. It’s not every day a 9-1-1 operator has the ability to deliver a baby.

On their way to the LDS hospital the Senkel family thought they had plenty of time before the birth of their new family member.

The Senkels were wrong, but baby Eden was making her way to the world before they reached the hospital. Father Greg Senkel decided to pull over to the barreled off lane on the expressway and called 9-1-1.

While reporting what was going on with his wife in the backseat of the car to the operator, Dispatcher Amy Woodall was trying to get the location of the call.

"First I had to get his address, which was the hard part. Because he told me where he was, but I couldn't get north or southbound.” Woodall said.

Before Woodall was able to get Greg Senkel prepared to deliver the baby, she came out. Once the baby was delivered Woodall gave Greg Senkel instructions on how to finish the delivery.

Greg Senkel wasn't the only person on hand to deliver his new born child, others in the family pitched in as well.

Kiala Senkel had a part in delivering her sister, she said, “They gave me a scalpel, and I cut the umbilical cord with it."

After the birth of baby Eden, the Senkel family is enjoying life and they say they didn’t take a certain dispatcher’s help for granted.

As a family, they decided that they wanted to meet the operator who helped deliver the newborn baby.

“We made contact and made an appointment with her to go visit her and show her the baby, apologize for freaking out, for panicking, and to thank her too for being there for us,” said Eden’s mother, Rebecca Senkel.

“We don't get to see the people we help very often. I love that they took the time to bring the baby in, and she's super cute and sweet. That was really nice of them to think of us when really they had their own things to think about and do," said Woodall.

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